Delivery
Delivery
How we deliver GROG Airless equipment across Europe — free standard delivery within the EU, delivery estimates, and how shipments are handled. The shipping cost for your order is always shown in the checkout before you pay.
Where we deliver
Delivery regions
We deliver to
- EU countries
- Switzerland
- Liechtenstein
Not currently delivered
- —CIS countries
Delivery estimates
Estimated delivery times
Delivery times are estimates from dispatch and may vary depending on logistics conditions; they are not guaranteed dates.
How delivery works
From order to delivery
Order & payment
Your order and payment are confirmed.
Processing
Your order is prepared — usually within around 24–48 hours of payment being confirmed.
Dispatch
Items ship as parcels; larger equipment may go by freight forwarding.
Delivery
Your order arrives within the estimated time for your region.
Costs & customs
Free EU delivery, freight and customs
Standard delivery within the EU is free. Smaller items ship as parcels; larger equipment may ship by freight forwarding, which can carry an additional cost — always shown in the checkout before you pay. Deliveries to Switzerland and Liechtenstein are outside the EU customs territory: any import duties and taxes are charged on arrival by the carrier or customs and are payable by the recipient.
Surcharges may apply for
- Oversized / freight equipment
- Switzerland & Liechtenstein
- Remote or island areas
- Customs duties (non-EU)
Logistics
Logistics partners
We work with established parcel and freight providers, including freight forwarders for larger equipment.
Damaged shipments & questions
Problems or questions about your delivery?
Please inspect your delivery on arrival. If a shipment appears damaged, is incomplete, or you have any questions about your order, contact us and our team will be glad to help.
Questions about delivery?
Have a question about delivery, freight or customs for your destination? Contact us and our team will help.