Legal
Terms & conditions
These terms describe how this website and our inquiry-based sales process work. They are a working draft and will be finalised after legal review before launch.
1. Scope
These terms apply to the use of this website and to inquiries, quote requests and orders placed through it with the operator of this website (the company details are set out in the Imprint). By using the website or submitting an inquiry, you agree to these terms.
The website presents a catalog of airless paint sprayers, plaster machines and related equipment, accessories and parts. It is aimed primarily at business customers, but private customers may also submit inquiries.
2. Products and information
Product descriptions, images, specifications and prices on this website are provided for information and are prepared with care. They may nonetheless contain errors, omissions or out-of-date details, and the product listing does not constitute a binding offer.
Availability is not guaranteed and is confirmed individually in response to your inquiry. We may update or discontinue products and information at any time.
3. Inquiries, quote requests and orders
This website does not operate an automated online checkout. Sales are handled through an inquiry process: you can submit contact requests, callback requests, product inquiries and quote or invoice requests through the forms provided.
Submitting a form sends your details to us so we can respond — it does not by itself create a binding contract or confirmed order. A contract is formed only once we confirm the specific products, prices and terms with you individually.
Please provide accurate information in your inquiry so that we can prepare a correct quote. Business customers may be asked for a VAT identification number where relevant.
4. Prices and payments
Prices shown on the website are indicative. Depending on the product, prices may be displayed net and, where applicable, including VAT. The applicable VAT depends on the customer type (private or business) and the destination country and is calculated when you request a quote or invoice, in line with the relevant EU VAT rules (for example, reverse charge for valid EU business VAT identification numbers).
The prices, taxes and any additional costs that actually apply are confirmed in the individual quote. Payment terms are agreed individually as part of that quote.
This website does not process payments online and no automated payment provider is integrated. Available payment arrangements are described on the Payment page and confirmed with you directly.
5. Shipping and delivery
Shipping and delivery are arranged individually depending on the size of the order and the destination. Methods, costs and timing are confirmed as part of your inquiry or quote; the website does not calculate shipping automatically and does not promise fixed delivery dates.
General delivery information is provided on the Delivery page for orientation only.
6. Warranty and support
Statutory warranty rights apply to the extent required by law. Any specific warranty, guarantee or support terms for a given product are confirmed individually and are described, for orientation, on the Warranty and Returns pages.
Nothing on this website should be read as a promise of a particular warranty outcome; warranty and return matters are assessed on a case-by-case basis in accordance with applicable law and the agreed terms.
7. Limitation of liability
We prepare the content of this website with care but do not warrant that it is accurate, complete or up to date. To the extent permitted by applicable law, we accept no liability for damages arising from the use of, or reliance on, information presented on the website.
Where this website links to external websites, their content is the responsibility of the respective operators. This clause is subject to final legal review and does not limit any liability that cannot be excluded by law.
8. Intellectual property
The content of this website — including texts, images, graphics, logos and trademarks — is protected and belongs to the operator of this website or its licensors. It may not be copied, reproduced, distributed or otherwise used without prior written permission, except where the law allows.
9. Privacy
Information about how we process personal data, including data you provide through inquiry and quote forms, is set out in our Privacy policy.
10. Updates to these terms
We may update these terms from time to time, for example to reflect changes to the website or to legal requirements. The version in force at the time of your inquiry applies to that inquiry.
11. Contact
For questions about these terms or about an inquiry, contact us at info@grogairless.com or +49 157 7089 1438. The responsible company and its full legal details are set out in the Imprint.
12. Final legal review
This document is a draft and has not yet undergone final legal review. The binding terms and conditions, including any mandatory consumer-law information, will be completed and published before launch.